Alumaster Polska Sp. z o.o. during the pandemic
Dear customers, in the interest of safety and health for all of us, ALUMASTER POLSKA Sp. z o.o., after initial decisions related to changes in work organization (actions during the epidemiological threat), is taking further steps aimed at facilitating remote communication with our clients during the pandemic.
In this difficult time for all of us, we are introducing solutions that we hope will also help our customers cooperate with our company.
B2B trading platform
The first step we took was launching the B2B trading platform, making it easier for our partners to place orders and providing constant access to the latest personalized offers. Thanks to this, our clients gained easy and quick access to orders from any workplace. We hope this tool will facilitate remote work for those responsible for ordering goods and managing offers. Several employees from the same company can use the platform simultaneously, jointly completing orders and monitoring their status while reducing direct contact. We encourage you to take advantage of this convenient tool. Detailed information can be found
Editable order forms
Additionally, to make it easier to place orders for magnetic thresholds, we have prepared editable order forms. They are already available on our website. Wherever possible, we will stay online.
Instructional materials
Our next step is to support you in carrying out tasks in the production area as well. In times when direct contact is limited, we strive to make it easier for you to install the products you have ordered. We have started working on creating instructional materials, convinced that they will be helpful for independent implementation of these tasks. We will continue working to provide installation instructions for additional products, ensuring that numerous graphics and detailed descriptions form a consistent and complete source of information.
We also encourage you to contact our team of technical advisors, who are ready to assist you in every matter.
The first installation instructions are already available in the Combi aluminum thresholds section – HERE. More will appear in the dedicated instruction area (work on these updates is ongoing). As a priority, we have prepared:
- Installation instructions for COMBI Gealan S 8000 thresholds
- Installation instructions for COMBI ALUPLAST 4000 thresholds
- Installation instructions for Combi Plan 0.0 mm – VEKA SL82
Let’s stay in touch
Alumaster Polska continues to smoothly fulfill all customer orders. At present, we do not anticipate any difficulties in execution.
In this exceptional time, we are all learning to operate under new circumstances. We hope that the actions we take will be helpful to you, and we believe they will contribute to strengthening our cooperation.
We would also like to remind you that we are open to all your comments and suggestions, which we will gladly analyze and implement to optimize our collaboration.
We encourage you to seek support from us by using the solutions we implement and by contacting the ALUMASTER team.
